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FAQ

When can I check in and out?

This depends on your type of stay: - Lodging: check-in is possible between 16:00 and 20:00, check-out before 10:00. During July and August, it is only possible to arrive and leave on Fridays. - Pitches: check-in is possible between 14:00 and 20:00, check-out before 12:00. If you wish to arrive later or earlier, we ask you to let us know by phone or e-mail. We will then look at the possibilities to help you further.

Are pets allowed?

Guests staying at the campsite are allowed to bring one dog during their stay.
For visitors not staying overnight at the campsite, we kindly ask not to bring dogs. This is to respect the peace and quiet of our guests. To ensure the safety of all guests, especially children playing, we kindly ask that dogs be kept on a leash during their stay. 

How far is Park d'heule from the beach?

Park d'heule is only one and a half kilometres from the sea and beach. The Grasduinen domain also offers a convenient shortcut to get to the coast faster on foot or by bike.

Are there shops and (super)markets near the campsite?

There are two supermarkets in the street (Colruyt and Aldi) and in Bredene village, 1 kilometre away, there is a bakery and a butcher's shop. For fresh fruit and vegetables, visit the Fruithoeve, also located in Zandstraat.

Local night markets and market days:
In Bredene on Tuesdays in the Market Square from 8am to 12pm
In De Haan on Wednesdays in the town centre from 8 a.m. to 12.30 p.m.
In Ostend on Thursdays at the Wapenplein, Groentenmarkt and Mijnplein from 8am to 12.30pm. In Ostend, there is also a weekly coastal market on Saturdays.

An overview of all coastal markets can be found here: https://markten.be/markten-aan-de-kust/

Are there activities on the campsite?

We do not have a full entertainment programme as in large holiday parks but there are various activities on the campsite from time to time. From the Easter holidays to the end of the summer holidays, there is a programme of activities ranging from a visit from the Easter bunny or a creative craft afternoon to various bouncy castles or a clown show. Consult the activity schedule in reception or visit our website for an up-to-date overview.

Together with the 't Massenhof campsite, a cycling club has also been set up which organises a ride every weekend during the season. The petanque club 'Massenheule' regularly organises a competition or tournament.

Can I charge my electric car on the campsite?

There are six public charging points in the visitor car park. You can charge with most current charging cards. The charging stations have a charging capacity of 22kW per socket, so your vehicle will be fully charged in no time. To ensure a smooth flow and to allow everyone to use this service, we kindly ask you to move your vehicle back after charging.

Can I rent a bike at the campsite?

Yes, we have a limited number of 'basic' bikes (not electric) available. For a wider selection in Bredene: 'Rijwielen Heidi Pinte' or 'Ken's Fietsen Service'.

Is Park d'heule far from Ostend?

No, you can get there by bike in about 15 minutes, it's only 6 kilometres to the centre of Ostend. You can also easily reach Ostend with the coastal tram. Coming to Ostend by car? Then we recommend taking a peripheral car park and continuing on foot. A nice combination is to cycle to Oosteroever, this is the Ostend port area on the Bredene side, and then take the ferry that takes you across the harbour channel, straight into the city centre! The timetable for this free ferry service can be found here: https://www.agentschapmdk.be/nl/veerdiensten/veerdienst-oostende 

Is the campsite close to Bruges?

About 20 kilometres. The best way to get from the campsite to Bruges is by bike. The ride takes you along the canal through a beautiful polder landscape to the heart of Bruges. From the Blauwe Sluis in Bredene, follow the Ghent-Bruges-Ostend canal as far as Scheepsdalebrug and then take the Ezelpoort to the centre of Bruges.

Not a fan of the bicycle? There is a direct train connection to Bruges via Ostend station (easily reached by coastal tram from Bredene). In about 45 minutes, you can be in Bruges from Bredene by public transport.

By car, it takes 25 minutes to get to one of the many peripheral car parks around Bruges. All peripheral car parks can be found on the City of Bruges website. 

Is Park d'heule open all year round?

We are open all year round for our annual guests. Pitches and accommodation are not available during the winter period. Availability can always be checked via the search and book function on our website.